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None of my Resellers are showing up.

Discussion in 'General Discussion' started by HostSentry.net, Jul 1, 2007.

  1. HostSentry.net

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    All of the reseller accounts on the box are no longer showing up.

    I have not touched the server in regards to cPanel. I submitted a ticket, but I did not get any emails at all.
     
  2. cPanelNick

    cPanelNick Administrator
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    Where did you submit a ticket?

    https://tickets.cpanel.net/submit/

    ?
     
  3. HostSentry.net

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    Yes.

    Same exact place.

    I got this message the last time too...

    You are logged in as drew@hostsentry.net.
    This request has been authenticated and will receive a higher priority!

    All of my info saved my my browser, which means the form submitted last time.




    :mad::confused::mad::confused:
     
  4. cPanelNick

    cPanelNick Administrator
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    Email billing@cpanel.net and see if you get an auto reply.
     
  5. HostSentry.net

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    Yes... I did.

    I'm about ready to give up on cpanel honestly.
     
  6. HostSentry.net

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    Still no response to two tickets.

    Fabulous.
     
  7. cPanelNick

    cPanelNick Administrator
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    Doing a fromh search for hostsentry.com:
    *query took 0.014212 seconds
    Ticketid Handler Customer Subject Date
    0 results found.


    There don't appear to be any tickets in the system from you.
     
  8. HostSentry.net

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    /sigh

    Thats because it is hostsentry.net , not hostsentry.com
     
  9. cPanelNick

    cPanelNick Administrator
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    I tried both:

    Doing a fromh search for hostsentry.net:
    *query took 0.002948 seconds
    Ticketid Handler Customer Subject Date
    0 results found.
     
  10. HostSentry.net

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    Ohhhh!

    I was in such a rush, I just read this:

    You are logged in as drew@hostsentry.net.
    This request has been authenticated and will receive a higher priority!

    And thought it was the page telling me the ticket was submitted.

    No worries guys, I sold the clients off. I don't need this fixed anymore.

    My fault, not yours!
     
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