None of the certificates in the system ssl storage were acceptable to use for the “cpanel” service.

Nick57

Well-Known Member
Jul 19, 2005
103
0
166
cPanel Access Level
Root Administrator
I am finding this in the log of my DNSonly servers, how to fix this as WHM is very limited.

[2017-09-26 23:29:39 +0100] Processing: Checking service default SSL/TLS certificates
[2017-09-26 23:29:39 +0100] - Processing command `/usr/local/cpanel/bin/checkallsslcerts --allow-retry --verbose`
[2017-09-26 23:29:40 +0100] [17887] The system will check for the certificate for the “cpanel” service.
[2017-09-26 23:29:40 +0100] [17887] The system will attempt to replace the self-signed certificate for the “cpanel” service with a signed certificate from the cPanel Store.
[2017-09-26 23:29:40 +0100] [17887] The system will attempt to install a certificate for the “cpanel” service from the system ssl storage.
[2017-09-26 23:29:40 +0100] [17887] None of the certificates in the system ssl storage were acceptable to use for the “cpanel” service.
[2017-09-26 23:29:40 +0100] [17887] The system will check for the certificate for the “dovecot” service.
[2017-09-26 23:29:40 +0100] [17887] The system will attempt to replace the self-signed certificate for the “dovecot” service with a signed certificate from the cPanel Store.
[2017-09-26 23:29:40 +0100] [17887] The system will attempt to install a certificate for the “dovecot” service from the system ssl storage.
[2017-09-26 23:29:40 +0100] [17887] None of the certificates in the system ssl storage were acceptable to use for the “dovecot” service.
[2017-09-26 23:29:40 +0100] [17887] The system will check for the certificate for the “exim” service.
[2017-09-26 23:29:40 +0100] [17887] The system will attempt to replace the self-signed certificate for the “exim” service with a signed certificate from the cPanel Store.
[2017-09-26 23:29:40 +0100] [17887] The system will attempt to install a certificate for the “exim” service from the system ssl storage.
[2017-09-26 23:29:40 +0100] [17887] None of the certificates in the system ssl storage were acceptable to use for the “exim” service.
[2017-09-26 23:29:40 +0100] 79% complete
[2017-09-26 23:29:40 +0100] Processing: Purging invalid or soon-to-expire Domain TLS entries for service domains
[2017-09-26 23:29:40 +0100] - Processing command `/usr/local/cpanel/scripts/check_domain_tls_service_domains.pl --prune`
[2017-09-26 23:29:40 +0100] [17888] Use of uninitialized value in string eq at /usr/local/cpanel/Cpanel/SSLCerts.pm line 743.
[2017-09-26 23:29:40 +0100] [17888] Use of uninitialized value in string eq at /usr/local/cpanel/Cpanel/SSLCerts.pm line 743.
[2017-09-26 23:29:40 +0100] [17888] Ignoring missing certificate for ftp.
[2017-09-26 23:29:40 +0100] [17888] Ignoring missing certificate for mail_apns.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.