Normal domains work, but cpanel, whm timeout

kenrbnsn

Active Member
Feb 27, 2002
36
1
308
Hillsborough, NJ, USA
I'm having a weird problem on my unmanaged dedicated server ... V11 ... I can get to the normal domain web sites that I host, but I can't get to the cpanel, whm, or webmail pages via either the IP address or the FQDN. If I ssh to the server, I can access, via Lynx, those pages, but only if I use the localhost address. This is also happening with FTP.

As far as I can tell, everything looks ok. The server has been rebooted with no change. I also did a "/scripts/upcp --force" which didn't help.

This started about 4 hours ago at ~11:30 AM EST.

Any hints on what I should be looking for?

Ken
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
First thing I always recommend looking at (after verifying cpsrvd is running, which given your post it appears that it is) is server firewall rules. If everything checks out there, ensure your own firewalls and/or ISP isn't blocking the cPanel ports you are using.
 

kenrbnsn

Active Member
Feb 27, 2002
36
1
308
Hillsborough, NJ, USA
Things seem to back to normal

I noticed in the boot log that there were alot of errors from iptables. I deleted all the chains, after saving the current config, although I didn't see anything that would have prevented things from working in the saved list. That seemed to do the trick.