Normal that change IP doesn't edit DNS ?

ottdev

Well-Known Member
Oct 1, 2013
133
5
68
cPanel Access Level
Root Administrator
In segregating our resellers/designers so that their accounts are on an a dedicated IP, when in "List Accounts" hitting [Change IP Address] button works to change it there in the listing, but checking the DNS nothing has not been changed. Is it normal that you must also manually edit the A records, etc or something is broken here ?
 

ottdev

Well-Known Member
Oct 1, 2013
133
5
68
cPanel Access Level
Root Administrator
In segregating our resellers/designers so that their accounts are on an a dedicated IP, when in "List Accounts" hitting [Change IP Address] button works to change it there in the listing, but checking the DNS nothing has not been changed. Is it normal that you must also manually edit the A records, etc or something is broken here ?
NEVERMIND! Just a small delay... In the time it took me to write this and answer a call, they did change!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello,

I'm happy to see the records updated. Thank you for updating us with the outcome.