Greeting to all,
I am new to the forum, but old user of WHM/cPanel.
This is the first time facing the issue due to some setting not sure where, here are the details below:
1. We have DNS registered at HostGator and created a subdomain under it vps.<newDNS> and it's A entry forwarded to Alibaba VPS server.
2. On Alibaba server we have installed WHM/cPanel successfully; as the default page loads if we browse thru vps.<newDNS> or/and <Alibaba-IP-address>
The issue:
We are not able to access WHM: either thru vps.<newDNS>:2087 or <Alibaba-IP-address>:2087
Looking forward for some suggestion on same; as HostGator Support team saying and we agree with them as the forwarding is working fine, and Alibaba team is saying as it's managed VPS you should look into it yourself.
We followed the steps shared by Alibaba: - Removed -
Thank you.
Regards,
Sanjay Beedi
I am new to the forum, but old user of WHM/cPanel.
This is the first time facing the issue due to some setting not sure where, here are the details below:
1. We have DNS registered at HostGator and created a subdomain under it vps.<newDNS> and it's A entry forwarded to Alibaba VPS server.
2. On Alibaba server we have installed WHM/cPanel successfully; as the default page loads if we browse thru vps.<newDNS> or/and <Alibaba-IP-address>
The issue:
We are not able to access WHM: either thru vps.<newDNS>:2087 or <Alibaba-IP-address>:2087
Looking forward for some suggestion on same; as HostGator Support team saying and we agree with them as the forwarding is working fine, and Alibaba team is saying as it's managed VPS you should look into it yourself.
We followed the steps shared by Alibaba: - Removed -
Thank you.
Regards,
Sanjay Beedi
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