Not able to Create the Email id with domain

Marvelous

Registered
Dec 27, 2017
2
0
1
UAE
cPanel Access Level
Website Owner
Hi There,
I have a website name example.com. Before some days I checked my email address ([email protected]) and it was there but now I could not find that even I am not able to create the new one. It shows that some API fails with a big right corner pop-up message window, written with hordo/sqilite etc. I have attached the screen shot of issue. please help me out.


failed.JPG
 
Last edited by a moderator:

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Hello,

The error message is showing that there is issue with horde database. You have to contact to you hosting provider to fix this issue as you have only cpanel access.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Hello,

I recommend reporting this to your web hosting provider so they can take a closer look and address the error message.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
thanks for respond. I tried but I could not find the support email. Can you please send me the link
Hello,

We don't maintain a copy of support contacts for web hosting providers, but we do offer the following document if you need help identifying who your web hosting provider is:

How to Identify Your Hosting Provider - cPanel Knowledge Base - cPanel Documentation

Generally, you'd want to browse to your hosting provider's website and look for contact information.

Thank you.