The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Not able to receive a mail from a account hosted on customized domain

Discussion in 'E-mail Discussions' started by grefit, Sep 29, 2013.

  1. grefit

    grefit Registered

    Joined:
    Sep 29, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Delivery Event Details
    Event: rejected
    User: -remoteDomain:
    Sender: noida@ domain.com
    Sent Time: Sep 30, 2013 12:04:00 AM
    Sender Host: bay0-omc4-s15.bay0.hotmail.com
    Sender IP: 65.54.190.217
    Authentication: unauthorized
    Spam Score:
    Recipient: noida@ domain.com
    Delivered To:
    Delivery User: grefit1
    Delivery
    Domain:
    grefit.com
    Router: reject
    Transport: **rejected**
    Out Time: Sep 30, 2013 12:04:00 AM
    ID: 1VQLoz-0006tz-Fl
    Delivery Host: bay0-omc4-s15.bay0.hotmail.com
    Delivery IP: 65.54.190.217
    Size: 0 bytes
    Result:
    Please turn on SMTP Authentication in your mail client. bay0-omc4-s15.bay0.hotmail.com
    [65.54.190.217]:26535 is not permitted to relay through this server without authentication.

    Can anybody help??
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,723
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Per the error message, the sender is attempting to send email without authenticating first. Please ensure the sender is using SMTP authentication to send the email.

    Thank you.
     
Loading...

Share This Page