Not allowed to create cron jobs (pam config)

[ignaciotec]

Hi, i get this error on some accounts when i try to create a cron job.

Error

You ("name of the account") are not allowed to access to (crontab) because of pam configuration.

Can i solve it via whm?

thanks for your help.

 

[cPanelMichael]

Hello,

Could you open a support ticket using the link in my signature so we can run some basic checks on the system and rule out any security concerns?

Thank you.