Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

not being able to log into cpanel

Discussion in 'General Discussion' started by newcpuser, Mar 25, 2004.

  1. newcpuser

    newcpuser Registered

    Joined:
    Feb 27, 2003
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151
    Hi guys

    We have moved some accounts from one mechine to another succesfully, the website is up. But what we noticed is that clients are not being able to login into their cpanel, using password that they had on the old server. Also I can't login on a client cpanel using client-user id and roots password as password. I am wondering if any of you had this problem in the past or whether if you can through some light on it.

    One thing to let you know that, If I create an account on the mechine using WHM, I can login using both of the methods.

    Thanks
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice