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not delivery mail with queue manager mail

Discussion in 'E-mail Discussion' started by gtraxx, Feb 7, 2014.

  1. gtraxx

    gtraxx Member

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    Hi,
    I have a problem with sending emails, they are stuck in "queue manager mail" and not deliver.
    Is it possible that the configuration has been changed ?

    Example error :

    Version : WHM 11.42.0 (build 5) centos 5
     
    #1 gtraxx, Feb 7, 2014
    Last edited: Feb 7, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    Is this only happening for emails sent to Google, or is this happening for all outgoing emails? Check to see if you can connect to the remote mail servers over port 25. EX:

    Code:
    telnet gmail-smtp-in.l.google.com 25
    Make sure there are no firewall rules blocking outgoing connections over port 25. It's also possible that Google is blocking connections from your server if the issue is isolated to Google mail.

    Thank you.
     
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