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Not receiving e-mails!

Discussion in 'E-mail Discussion' started by SJH, Aug 25, 2004.

  1. SJH

    SJH Registered

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    Over the past week or two I've noticed a decrease in the amount of e-mails I've been receiving. I thought it was just a decrease in spam to start with, which I liked the idea of, but this morning after logging onto webmail to see what was happening, I realised that hundreds of perfectly legitimate messages have been received by the server but Outlook 2003 hasn't been downloading them for some reason.

    I've tried disabling the spam filter, recreating the account in Outlook...I really would like to leave reinstalling Outlook as a last resort. The spam filter on the server prefixes culprit e-mails with "[SPAM]" so I can tell it's not filtering out many of the e-mails I've been missing for no apparent reason.

    I can't work out if this is a problem my end or if something's up with the server.

    Any ideas?

    Thanks in advance :)

    -Sam
     
    #1 SJH, Aug 25, 2004
  2. powdermonster

    powdermonster Member

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    The sever SJH is on is running WHM 9.4.0 cPanel 9.4.1-R64 & RedHat Enterprise 3 - WHM X v3.1.0.
     
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    #2 powdermonster, Aug 25, 2004
  3. GOT

    GOT Get Proactive!
    PartnerNOC

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    This is reminiscent of a problem from long ago regarding the cppop.cache bug that was supposedly fixed a long time ago.

    In shell, go to /home/username/mail/domainname/mailname and delete the cppop.cache file and try downloading your mail again.
     
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    #3 GOT, Aug 25, 2004
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