SOLVED Not Receiving emails on gmail, yahoo any my domain addresses

Techleadz

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I have multiple site on the server facing a very strange issue not receiving emails on my gmail, yahoo and @optfirst domain but the site are sending emails on @techleadz.tld domain that is not hosted on this Server please help me, I ve tried SMTP too but no luck
 

cPanelMichael

Administrator
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Apr 11, 2011
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Hello,

Could you review /var/log/exim_mainlog for one of the affected messages and let us know the output? EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Ensure to replace references to real domain names and IP addresses with examples.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello,

That message shows that Google is blocking the message from your server due to a lack of RDNS on your server's IP address. Please review the following document for help with making sure your server is configured correctly:

How to Keep your Email out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

Note you will need to send a request to your data center or hosting provider asking for a PTR/RDNS record from your server's IP address pointing to your server's hostname.

Thank you.
 

cPanelMichael

Administrator
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Apr 11, 2011
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Hello,

Please ensure to use examples and not real domain names and IP addresses when posting to the forums.

Regarding the incoming email, send a test email message to the account and let us know the output from:

Code:
exigrep [email protected] /var/log/exim_mainlog
Thanks!
 

Techleadz

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Aug 5, 2016
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This Command is not giving any result for my domin:
exigrep [email protected]_domain /var/log/exim_mainlog

Why its not giving any result as it works fine in case of first command that we run for gmail but not working and showing any result for my domains
 
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cPanelMichael

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Apr 11, 2011
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