Not used space information is displayed

[jorgearellano]

I use the transfer tool, I migrated a site, the problem is that when I access WHM it tells me space used 0 bytes.
All files are on the server, the problem is that it does not display the information of the space used.
Anyone know how to fix it?

 

[SysSachin]

Hi,

Try to run fixquota script through command line if you have root access.

/scripts/fixquotas

 

[jorgearellano]

/scripts/fixquotas
Installing Default Quota Databases......Done
journaled quota support: not available with vzaquota (disabled)
checking out /backup
Quotas have been enabled and updated.
Resetting quota for domainuser to 0 M
No filesystems with quota detected.
Can't locate object method "new" via package "Cpanel::Quota::Filesys" (perhaps you forgot to load "Cpanel::Quota::Filesys"?) at /usr/local/cpanel/Cpanel/cPQuota.pm line 29.

 

[SysSachin]

Hello,
It's seems the issue with OpenVZ VM. Please check the following post related the issue.
WHM DIsk quotas issue - cpanels appears Unlimited

 

[cPanelMichael]

Can't locate object method "new" via package "Cpanel::Quota::Filesys" (perhaps you forgot to load "Cpanel::Quota::Filesys"?) at /usr/local/cpanel/Cpanel/cPQuota.pm line 29.

Hello,

There's a bug that was fixed in cPanel 56.0.16 that might relate to your issue if you are using an older version of cPanel:

Fixed case CPANEL-6031: Ensure Cpanel::cPQuota loads Cpanel::Quota::Fileys.

Could you let us know which version of cPanel is installed on this system? You can check with a command such as:

cat /usr/local/cpanel/version

Thank you.