Notification Template modification

[ltellier]

Hi,
We've been trying to customize the bandwidth usage exceeded notification template but so far, it doesn't seem to be working.

We have copied files from "/usr/local/cpanel/etc/icontact_templates/BandwidthUsageExceeded/" into "/var/cpanel/templates/icontact_templates/BandwidthUsageExceeded/" and been modifying the "User.html.tmpl" file by adding the following line:

    [% ELSE -%]
        <p>[% CPANEL.locale.maketext('Contact your system administrator as soon as possible.') %]</p>
    [% END -%]
</p>

[%# MODIFICATION BEGIN -%]
<br>
<b>If you would like to order additional bandwidth, please click <a href="https://www.SOMEURLHERE.com">here</a>.</b>

[%# MODIFICATION END -%]

[% UNLESS NOTICE.hasgoodcontact -%]
    <div style="font-family:[% font_family %];border-top: 2px solid [% medium_gray %]; padding-top:5px; margin-top: 5px; font-size:12px; color: [% med_dark_gray %];">
    </div>
[% END -%]

However, after further testing, the bandwidth usage exceeded notification doesn't appear to be including the added code.

Are we missing something ?

Thanks,

 

[NixTree]

Did you tried cpanel restart or an upcp and see if that makes any changes ?

 

[ltellier]

Did you tried cpanel restart or an upcp and see if that makes any changes ?

Unfortunately, the problem still occurs.
Modification done on the custom template doesn't appear to be taken up by cpanel.

 

[cPanelMichael]

Hello,

Please let us know if the following thread helps (it offers additional advice about the include and wrapper directories):

Customizing notification template

Thanks!

 

[ltellier]

Hello,

Please let us know if the following thread helps (it offers additional advice about the include and wrapper directories):

Customizing notification template

Thanks!

Awesome, it worked !
I had to copy the "include" & "wrapper" directories.

Cheers,

 

[cPanelMichael]

I'm happy to see that thread helped. Thank you for updating us with the outcome.