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Notifications emails

Discussion in 'General Discussion' started by rinkleton, Nov 20, 2017.

  1. rinkleton

    rinkleton Well-Known Member

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    I'm using WHM 68.0.14. I'm having some trouble with configuring notification emails. Some of it has to do with AutoSSL, but not everything.

    Contact Manager - Version 68 Documentation - cPanel Documentation

    Says there should be many autossl emails possible to configure, however in my list of items there are only 2 items related to autossl. For example, the one labeled "
    AutoSSL cannot add any additional domains because domains that fail validation exist on the current certificate." isn't in my list.

    Contact Information - Version 68 Documentation - cPanel Documentation

    I can't find the page this is referencing. (cPanel >> Home >> Preferences >> Contact Information).

    Is there some
    tweak setting or feature that needs enabled to get these to show?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    We've made some changes to the AutoSSL notifications configured in WHM, as noted on the following post:

    In Progress - SSL Notifications in cPanel 68

    It's listed under "Contact Information" when clicking on the username in the upper-right of the cPanel UI:

    contactinfo.png

    Check to ensure the "Update Notification Preferences" feature in "WHM >> Feature Manager" is enabled for the feature list associated with the account if you don't see it.

    Thank you.
     
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  3. rinkleton

    rinkleton Well-Known Member

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    Everything in the SSL notifications thread seems to indicate that options have been added rather than removed. Am I not seeing that correctly?

    I do have "Update Notification Preferences" enabled for the feature list of the affected account.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    The options you are looking for were moved to the following location:

    "WHM >> Manage AutoSSL >> Options"

    Do you not see the "Contact Information" option in cPanel as it appears in the screenshot? If not, check to see if the workaround on the following thread helps (there's an internal case open for it):

    Update Contact Information option for Features List?

    Thank you.
     
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