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Occur Internal Server Error after PHP Upgrade from 5.2 to 5.3

Discussion in 'General Discussion' started by spaininternship, Nov 7, 2012.

  1. spaininternship

    spaininternship Registered

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    Hello,
    I upgraded PHP from 5.2 to 5.3 in PHP configuration in cPanel. But after that I clicked system information in Joomla, it shows Internal Server Error, is there anyone knows how to fix this problem?
    Thank you.
     
  2. MilesWeb

    MilesWeb Well-Known Member
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    When accessing the URL, monitor the log file /usr/local/apache/logs/error_log. Paste the outcome of errors you receive. It will help to troubleshoot the issues.
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    In your cPanel there's an option to view error logs. Is there anything in that log that gives you any clues?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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  5. spaininternship

    spaininternship Registered

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    It shows these:
    [Wed Nov 07 16:50:55 2012] [error] [client 87.220.216.208] File does not exist: /home/rwbahqam/public_html/erasmus-spain/404.shtml
    [Wed Nov 07 16:50:55 2012] [error] [client 87.220.216.208] File does not exist: /home/rwbahqam/public_html/erasmus-spain/favicon.ico
    [Wed Nov 07 16:46:59 2012] [error] [client 87.220.216.208] File does not exist: /home/rwbahqam/public_html/erasmus-spain/404.shtml
    [Wed Nov 07 16:46:59 2012] [error] [client 87.220.216.208] File does not exist: /home/rwbahqam/public_html/erasmus-spain/favicon.ico
    [Wed Nov 07 16:46:59 2012] [error] [client 87.220.216.208] File does not exist: /home/rwbahqam/public_html/erasmus-spain/500.shtml, referer: /http://erasmus-spain.org/administrator/index.php
    Is it because this 500.shtml?
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    No. 404.shtml, 500.shtml error pages and favicon.ico are files you should have on your account in root of any website. For example using the path you've posted:

    In this directory is one website:
    /home/rwbahqam/public_html/

    It should have error pages and a favicon. Add those and these useless errors will stop filling your logs.

    This directory is and addon domain:
    /home/rwbahqam/public_html/erasmus-spain/

    And should also have it's own error pages and a favicon. You can create those pages easy enough:
    Error Pages - cPanel Documentation

    The last part of your error posted might be helpful though.

    Code:
    [Wed Nov 07 16:46:59 2012] [error] [client 87.220.216.208] File does not exist: /home/rwbahqam/public_html/erasmus-spain/500.shtml, referer: /http://erasmus-spain.org/administrator/index.php
    Are the files owned by the user and do they have proper permissions?

    You can generate lots of errors by trying to access the site multiple times. Is it just in that admin or anywhere on the site(s) pages?
     
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