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Odd Error at Installation

Discussion in 'General Discussion' started by YvonneLu, Jul 1, 2014.

  1. YvonneLu

    YvonneLu Registered

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    Code:
    [20140627.154502]   Testing if the newly downloaded RPMS can be installed without conflict
    [20140627.154502]   Testing RPM transaction
    [20140627.154503]   error: Failed dependencies:
    [20140627.154503]       MySQL-client is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-client is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503] W Exit Code: 254
    [20140627.154503] ***** FATAL: Test install failed: error: Failed dependencies:
    [20140627.154503]       MySQL-client is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-client is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503]   The Administrator will be notified to review this output when this script completes
    [20140627.154502]   Testing if the newly downloaded RPMS can be installed without conflict
    [20140627.154502]   Testing RPM transaction
    [20140627.154503]   error: Failed dependencies:
    [20140627.154503]       MySQL-client is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-client is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503] W Exit Code: 254
    [20140627.154503] ***** FATAL: Test install failed: error: Failed dependencies:
    [20140627.154503]       MySQL-client is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-client is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503]   The Administrator will be notified to review this output when this script completes
    [20140627.154503] ***** FATAL: Error testing if the RPMs will install: Test install failed: error: Failed dependencies:
    [20140627.154503]       MySQL-client is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-horde-5.1.4-1.cp1142.noarch
    [20140627.154503]       MySQL-client is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503]       MySQL-server is needed by cpanel-php54-webmail-5.1.1-1.cp1142.noarch
    [20140627.154503]   see http://go.cpanel.net/rpmcheckfailed for more information
    [20140627.154503]   The Administrator will be notified to review this output when this script completes
    [20140627.154503] E Detected events which require user notification during updatenow. Will send iContact the log
    info [updatenow] upcp Notification => root@localhost.localdomain via EMAIL [level => 1]
    Cpanel::iContact: failed to exec /usr/local/cpanel/bin/sendmail_background
    [20140627.154503]   Removing staged files and directories for binaries/linux-x86_64, cpanel
    [20140627.154503]   Removing staged files and directories for x3
    [20140627.154505]   Removing staged files and directories for x3mail
    Maximal count of pending signals (120) exceeded at /usr/local/cpanel/scripts/updatenow.static line 4296.
    Cpanel::iContact: icontact broken pipe
    Use of uninitialized value in glob value at /usr/local/cpanel/scripts/updatenow.static line 25695.
            (in cleanup) Unable to create sub named "" at /usr/local/cpanel/scripts/updatenow.static line 25695.
    [20140627.154505]   Removing staged files and directories for x3
    [20140627.154505]   Removing staged files and directories for x3mail
    2014-06-27 15:45:05  622 (DEBUG):   Detected a failed sync. Re-trying updatenow.static to correct
    2014-06-27 15:45:05  628 (FATAL): Unable to sync cpanel. Please verify your network connectivity to httpupdate.cpanel.net and re-run the installer
    Removing /root/installer.lock
    how can solve them
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please feel free to open a support ticket using the link in my signature so we can assist you with this installation. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. YvonneLu

    YvonneLu Registered

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    But I Can't get Service Number because cPanel cannot install complete
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    You can email cs[@]cpanel.net directly and they can send the request to our technical support department. Let us know the ticket number you are assigned and we can update this thread with the outcome.

    Thank you.
     
  5. YvonneLu

    YvonneLu Registered

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    Ticket ID: #5185653
     
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