Odd Error in Paper lantern Theme

kenn.c

Registered
Nov 3, 2015
3
0
1
Southampton, England
cPanel Access Level
Root Administrator
I have an account on my server that when I press "expand Stats" nothing happens. All the other accounts on the server work fine just this one account. Any ideas?

CentOS 6.7 x86_64 standard
cPanel 11.52.0 Build 21
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Hello :)

Do you notice any error messages in /usr/local/cpanel/logs/error_log when this happens?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Are you using the "Retro" style for Paper Lantern? Does this issue persist in multiple browsers, and are you connecting from a mobile device?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.