Odd FormMail.cgi problem

[jsteel]

I have a user that tries to access the FormMail.cgi using this URL (as given in CPanel): http://theirdomain.com/cgi-sys/FormMail.cgi

But when they do, they get this error (note the double forward slashes):

---------------------------------------------
Not Found
The requested URL /~username//cgi-sys/FormMail.cgi was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
---------------------------------------------

However, another account on that server that we tested has no trouble. Everything works fine. WTF?!?

We're baffled,
Jaz

 

[vishal]

check Permissions

Hello,

Check the permissions for FormMail.cgi and also if u r calling it from a html file then that file must have a 755 mod.


Regards,

 

[jsteel]

[quote:8dc1c38a20][i:8dc1c38a20]Originally posted by vishal[/i:8dc1c38a20]

Hello,

Check the permissions for FormMail.cgi and also if u r calling it from a html file then that file must have a 755 mod.


Regards,



[/quote:8dc1c38a20]

The problem has been resolved. It was an odd problem caused by DNS propagation not quite completing.

And no, an HTML file that calls the CGI does NOT need to be 755'd. The HTML file is not executing.

Thanks for the input though.

Jaz