Hi,
I am experiencing this really strange problem on one of our cPanel servers. We have one user who has made an add-on domain and they have sites in the root directory of the new domain, all works fine, but any subfolders won't open giving a "Not Found" error. Although 1 folder will, very odd. I have used chown to change the subfolders and subfiles to the right user account for the user and used chmod to make sure the permissions are correct. I have also tried removing the domain, re-adding the domain, removing all files and re uploading via FTP, but still the same issue. I have also checked .htaccess but there isn't any rules in the .htaccess file. The server isn't under any real load (0.04 average) and plenty of RAM is available, cPanel is LATEST STABLE. Only seem to have this issue with this one account and this one addon domain, the other addons on the account are working fine.
Here is the directory listing with permits and owner shown... I have gained permission to show this from the user...
Really very odd, has anyone got any suggestions or ideas on how to solve this?
Kind Regards
Rob
I am experiencing this really strange problem on one of our cPanel servers. We have one user who has made an add-on domain and they have sites in the root directory of the new domain, all works fine, but any subfolders won't open giving a "Not Found" error. Although 1 folder will, very odd. I have used chown to change the subfolders and subfiles to the right user account for the user and used chmod to make sure the permissions are correct. I have also tried removing the domain, re-adding the domain, removing all files and re uploading via FTP, but still the same issue. I have also checked .htaccess but there isn't any rules in the .htaccess file. The server isn't under any real load (0.04 average) and plenty of RAM is available, cPanel is LATEST STABLE. Only seem to have this issue with this one account and this one addon domain, the other addons on the account are working fine.
Here is the directory listing with permits and owner shown... I have gained permission to show this from the user...
The "podcast", "inc" and "css" folders gives a directory listing as expected, the other folders "ed1", "ed2" and "LATEST" give "Not Found" error pages.[email protected] [/home/ljones/public_html/theaddondomain.com]# ls -l
total 60
drwxr-xr-x 10 ljones ljones 4096 May 12 21:45 ./
drwxr-xr-x 10 ljones nobody 4096 May 12 21:29 ../
drwxr-xr-x 2 ljones ljones 4096 May 12 21:29 cgi-bin/
drwxr-xr-x 2 ljones ljones 4096 Jan 17 18:52 css/
drwxr-xr-x 2 ljones ljones 4096 Jan 11 00:43 ed1/
drwxr-xr-x 2 ljones ljones 4096 May 12 17:23 ed2/
drwxr-xr-x 2 ljones ljones 4096 Apr 4 01:32 img/
drwxr-xr-x 2 ljones ljones 4096 Jan 17 02:23 inc/
-rw-r--r-- 1 ljones ljones 13536 Apr 7 19:26 index.html
drwxr-xr-x 2 ljones ljones 4096 May 12 21:43 LATEST/
drwxr-xr-x 2 ljones ljones 4096 Apr 4 14:45 podcast/
-rw-r--r-- 1 ljones ljones 911 Feb 14 15:43 sie.html
Really very odd, has anyone got any suggestions or ideas on how to solve this?
Kind Regards
Rob
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