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odd mail issue

Discussion in 'E-mail Discussions' started by impact, Nov 17, 2003.

  1. impact

    impact Member

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    newbie question,


    We have say 80 to 90 clients, all of which receive email with no problems, but one.

    They were receiving email fine up until today, actually received some messages earlier this morning. Now they receive the following error:

    The host 'mail.theirdomain.com' could not be found. Please verify that you have entered the server name correctly. Account: 'mytestaccount@theirdomain.com', Server: 'mail.theirdomain.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

    If i switch the incoming and outgoing mail server from mail.theirsite.com to mail.ourmainhostingsite.com they can receive email.

    Again we have a ton of accounts, and this one has popped this error today?

    :confused:
     
    #1 impact, Nov 17, 2003
    Last edited: Nov 17, 2003
  2. jackal

    jackal Well-Known Member
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  3. impact

    impact Member

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