I tried searching the forums for similar problems and couldn't find anything helpful.
I have:
cPanel 11.25.0-S43473 - WHM 11.25.0 - X 3.9
CENTOS 4.8 i686 standard on server
I have an email address from one of the domains on the server configured in Outlook Express.
Very suddenly today I became unable to download email because my password started getting rejected.
Here is a screenie of the error:
http://i83.photobucket.com/albums/j286/ladycat_2006/Stuff/oe-error.gif
I opened telnet from my computer and did this:
telnet mydomain.com 25
And got this:
http://i83.photobucket.com/albums/j286/ladycat_2006/Stuff/telnet.gif
The ip there is not the ip for my server (nor is it my isp ip)
I tried deleting the email account from the server and recreating it. No change.
I was/am able to log in to the email webmail account using the password that's getting rejected by outlook exp., but when I send email from the webmail, it never arrives where I'm sending it. It's receiving email, but not sending.
I tidied the database, and forced a cpanel update.
But I get the same error as above when trying to d/l email, and now get this telnet error:
http://i83.photobucket.com/albums/j286/ladycat_2006/Stuff/telnet2.gif
And I still can't send email from the web account.
I logged into the webmail of a different domain on the same server, and it also is receiving email but not sending, so must be a server-wide problem.
How can I troubleshoot?
I have:
cPanel 11.25.0-S43473 - WHM 11.25.0 - X 3.9
CENTOS 4.8 i686 standard on server
I have an email address from one of the domains on the server configured in Outlook Express.
Very suddenly today I became unable to download email because my password started getting rejected.
Here is a screenie of the error:
http://i83.photobucket.com/albums/j286/ladycat_2006/Stuff/oe-error.gif
I opened telnet from my computer and did this:
telnet mydomain.com 25
And got this:
http://i83.photobucket.com/albums/j286/ladycat_2006/Stuff/telnet.gif
The ip there is not the ip for my server (nor is it my isp ip)
I tried deleting the email account from the server and recreating it. No change.
I was/am able to log in to the email webmail account using the password that's getting rejected by outlook exp., but when I send email from the webmail, it never arrives where I'm sending it. It's receiving email, but not sending.
I tidied the database, and forced a cpanel update.
But I get the same error as above when trying to d/l email, and now get this telnet error:
http://i83.photobucket.com/albums/j286/ladycat_2006/Stuff/telnet2.gif
And I still can't send email from the web account.
I logged into the webmail of a different domain on the same server, and it also is receiving email but not sending, so must be a server-wide problem.
How can I troubleshoot?