[ok] New account on

[nost]

Hi there,

There is what we run :

WHM 5.3.0
Cpanel 5.3.0-S101
RedHat 7.2

The problem :

In the past when we adding new account from WHM we got an email like :

New account on server.ourserver.net (newaccountdomain.com)

But we no longer receive this email ...

I take a look tp Edit Setup option, everything is fine ... we receive all other email ...

exept on new account creation ...

Somebody can help me to resolve this situation ?

Thanks as lot


Dany Boucher
Nost Solutions Internet
http://www.nost.com
tel: 514-270-8515 / 1-866-NOST-COM
ICQ: 111219857

 

[Juanra]

Ours get bounced and end up in root's mailbox... but I don't have the faintest idea of what may be causing that. I think it's been like that since the first build of Cpanel 5.

 

[nost]

Hi,

I receive all other system email ... like if i Upgrade/Downgrade an account (change hosting package) ...

I got the mail that inform me that was done ...

I stop receiving the New Account Creation on dec 15th ...

Very Strange


Dany Boucher
Nost Solutions Internet
http://www.nost.com
tel: 514-270-8515 / 1-866-NOST-COM
ICQ: 111219857

 

[Juanra]

Yes, it only happens with the &Subject: New account on $host ($domain)& messages...

But if I change the server contact email address then it works ok.

 

[joana]

I noticed this happening too.. But it happens when the domain of the email address is hosted on the same server..It used to work fine till a week or so ago where they stopped coming..

 

[nost]

1/2 resolve

Hi there,

I only change the contact email address and it's resolve the problem ....

The old contact email was : [email protected]

domain.com is redirected to domain.net

[email protected] was forward the email to [email protected]

I have change the contact email address for [email protected] and it's work fine ....

But now the question is : Why it stop working after many month of service ??

Anyway now the principal it's i can receive the new account email

Regards,


Dany Boucher
Nost Solutions Internet
http://www.nost.com
tel: 514-270-8515 / 1-866-NOST-COM
ICQ: 111219857