While I'm not new to cPanel at all, this is a rather noob question:
Should I create a reseller account in WHM and use that to create new accounts for customers?
The reason I ask is - I recently moved the accounts from an old server to a new one, and on the new box I did away with the old un-used reseller accounts. I went into reseller and changed the ownership of all accounts to root.
This has created a bit of odd behavior. For example - if I suspend an account now and someone goes to that domain in their browser, it displays the suspended.page/index.html of one of the resellers I deleted. (IE: http://resellerxxxxxxxxabc.com/suspended.page/ )
When I delete resellerxxxxxxxxabc.com/suspended.page/ folder, suspended accounts merely get a page not found error because it's still trying to send them to http://resellerxxxxxxxxabc.com/suspended.page/index.html instead of /usr/local/cpanel/etc/suspended.page/index.html or /usr/local/apache/htdocs/suspended.page/index.html
This is all leading me to believe that I should not be logging in to WHM as root and creating accounts or making root the account owner, and that I should create a reseller to put all accounts under.
Can someone confirm my suspicion / help me with this noob question?
Thank you muchly!
Should I create a reseller account in WHM and use that to create new accounts for customers?
The reason I ask is - I recently moved the accounts from an old server to a new one, and on the new box I did away with the old un-used reseller accounts. I went into reseller and changed the ownership of all accounts to root.
This has created a bit of odd behavior. For example - if I suspend an account now and someone goes to that domain in their browser, it displays the suspended.page/index.html of one of the resellers I deleted. (IE: http://resellerxxxxxxxxabc.com/suspended.page/ )
When I delete resellerxxxxxxxxabc.com/suspended.page/ folder, suspended accounts merely get a page not found error because it's still trying to send them to http://resellerxxxxxxxxabc.com/suspended.page/index.html instead of /usr/local/cpanel/etc/suspended.page/index.html or /usr/local/apache/htdocs/suspended.page/index.html
This is all leading me to believe that I should not be logging in to WHM as root and creating accounts or making root the account owner, and that I should create a reseller to put all accounts under.
Can someone confirm my suspicion / help me with this noob question?
Thank you muchly!