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Old folders still appearing in Outlook

Discussion in 'E-mail Discussion' started by Rasmusbdk, Dec 7, 2015.

  1. Rasmusbdk

    Rasmusbdk Member

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    After moving from one server to another, I am stuck with 4 folders in Outlook that are deleted from the server. They doesn't exist in the maildir folder, but are still present in Outlook.

    When trying to delete the folders in Outlook, I get an error stating that the folder does not longer exist. I originally suspected that it was an Outlook error, but when setting up the mail account in Outlook on another computer, the old deleted folders show up again - so they have to be present on the server somewhere..

    Where would I find and delete them, when they are not present in the maildir folder?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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  3. Rasmusbdk

    Rasmusbdk Member

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    Thanks for your comment! The mail folders that I need to remove are not present in RoundCube. Do you need the exact names of all folders in question?

    Thanks!
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Yes, please provide us with the names of the four email folders so we can determine if their existence is by design.

    Thank you.
     
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