Old username displayed in file manager

Jul 16, 2017
13
2
3
Athens
cPanel Access Level
Root Administrator
Hello.
After changing username and domain of one account, when I login in File Manager is shows the path with the old username wich is empty.

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Last edited by a moderator:

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
8,012
648
263
Houston
cPanel Access Level
DataCenter Provider
Hello @Costas Lazarou

Username changes can take some time. Is this issue persisting? This is detailed in our documentation here:Modify an Account - Version 78 Documentation - cPanel Documentation


Warning:

  • If you must change the account username, we recommend that the new name be the same length or shorter. A longer name may cause MySQL® to truncate the account's database names and database usernames, which causes problems.
  • If you change the username of an account, the following problems may occur:
    • You cannot use the associated websites and databases while the data transfers to the new username.
    • The system renames the user's home directory.
  • Make certain to verify the account’s integrity after the transfer finishes.