Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

old website displaying yet loaded new files to public_html

Discussion in 'General Discussion' started by bethuel muchina, Mar 27, 2019.

  1. bethuel muchina

    bethuel muchina Registered

    Joined:
    Mar 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    kenya ,nairobi.
    cPanel Access Level:
    Root Administrator
    something is wrong because i have deleted old website files from public_html and loaded new ones but when i go to front end i see only the old site still.
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    5,815
    Likes Received:
    443
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Have you cleared your browser's cache? Can you also confirm that the site is in fact pointed to your server/that directory?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. bethuel muchina

    bethuel muchina Registered

    Joined:
    Mar 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    kenya ,nairobi.
    cPanel Access Level:
    Root Administrator
    how and where do i check that the site is pointed to that directry?
     
  4. bethuel muchina

    bethuel muchina Registered

    Joined:
    Mar 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    kenya ,nairobi.
    cPanel Access Level:
    Root Administrator
  5. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    5,815
    Likes Received:
    443
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    You'd need to know where the document root for the domain is, if there are any redirects you'd find them in the .htaccess, CNAME records can redirect a domain to another location, you can set some CMS software to use a specific directory as the document root but the standard cPanel document root is /home/$user/public_html

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice