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"On behalf of" added to the sender mail address

Discussion in 'E-mail Discussions' started by jarodlwk, Nov 2, 2007.

  1. jarodlwk

    jarodlwk Active Member

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    I updated my cPanel/WHM yesterday. Today I noticed all my distribution list has the "on behalf of" added to the sender email address.

    For example, for distribution list support@domain.com, recipients will see support-bounces@domain.com on behalf of support@domain.com in the From field.

    How do I get rid of the "on behalf of" part?
     
  2. goddess_dix

    goddess_dix Registered

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    check in your exim configuration editor in whm, under mail options.
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Are you by chance using Outlook to view these emails?
     
  4. jarodlwk

    jarodlwk Active Member

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    Yes, it only appears in Outlook. In webmail it is fine. Is it an Outlook problem? I don't have this before the upgrade.
     
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    The general consensus from reading through a Google search appears that it is an Outlook-specific issue caused by how Outlook processes mail headers.
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Playing around with the Exim Configuration Editor today in WHM, I found the following setting you may wish to uncheck if you want to remove the "on behalf of" in Outlook:

    ** Always set the "Sender:" header when the sender is changed from the actual sender. Unchecking this will stop "On behalf of" data in Microsoft® Outlook, but may limit your ability to track abuse of the mail system.

    You can do this in WHM -> Service Configuration -> Exim Configuration Editor
     
  7. jarodlwk

    jarodlwk Active Member

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    It was unchecked all the while. This only happens when mails are sent from Mailman distribution list.
     
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