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One client with big ftp problems (proftpd)

Discussion in 'General Discussion' started by freakysid, Apr 25, 2003.

  1. freakysid

    freakysid Well-Known Member

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    This has also been posted at:
    http://www.webhostingtalk.com/showthread.php?s=&threadid=136516

    I have one client who just cannot ftp to my server (running RH7.3/cpanel with proftpd). About 66% of his ftp commands are unsuccesful.

    Here are the details of his client:

    LibNcFTP 3.1.5 (October 13, 2002) compiled for macosx10.2.1
    Uname: Darwin|Emilio-Robless-Computer.local.|6.5|Darwin Kernel Version 6.5:
    Mon Apr 7 17:05:38 PDT 2003; root:xnu/xnu-344.32.obj~1/RELEASE_PPC |Power
    Macintosh
    Sysinfo: Mac OS X 10.2.5 (Build 6L29)

    He is running Mac OS X - and he says he is turning off his Nortons Personal Firewall to FTP. He has passive enabled in his client. He says he can FTP to other servers just fine - but not mine :(

    Here are some examples from his transfer log:

    Cmd: SYST
    215: UNIX Type: L8
    Cmd: CWD public_html
    250: CWD command successful.
    Cmd: PWD
    257: "/public_html" is current directory.
    Cmd: PASV
    227: Entering Passive Mode (209,123,134,61,215,229).
    Cmd: LIST
    150: Opening ASCII mode data connection for file list
    226: Transfer complete.
    drwxr-xr-x 3 recolte recolte 4096 Apr 17 12:28 Images
    drwxr-xr-x 2 recolte recolte 4096 Apr 17 12:27 cgi-bin
    -rw-r--r-- 1 recolte recolte 2013 Apr 12 06:16 index.html
    drwxr-xr-x 4 recolte recolte 4096 Apr 25 02:26 webtesting
    Cmd: CWD webtesting
    250: CWD command successful.
    Cmd: PASV
    227: Entering Passive Mode (209,123,134,61,215,230).
    Data connection timed out.

    ...

    Cmd: PWD
    257: "/public_html/webtesting" is current directory.
    Cmd: PASV
    Could not read reply from control connection: Connection reset by
    peerPassive mode refused.

    Any ideas?
     
  2. xsenses

    xsenses Well-Known Member

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    Have you had him try another FTP client ?
    I prefer Transmit for the Mac. I have never had a problem with it on my server using OS9x & OSX and it supports SFTP also.
     
  3. Donna

    Donna BANNED

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    Have him turn passive ftp off and try it
     
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