One domain email's bounce inbound to server

shortfork

Well-Known Member
Sep 4, 2006
63
0
156
Just migrated to a new cPanel box, only difference was that new one has Centos, old one had REHL.. probably going to be common now that REHL raised prices..

Cutting to the problem.

I've got a domain on the server that uses a dedicated IP, in the main NS entries (remote dns) I have the mx pointed to the dedicated IP for the particular domain. Should it be set to the main shared IP address?

Problem I'm having is one domain outside of the server is having any email they send to the website with the dedicated IP bounce. Tests to the domain via hotmail test OK and do connect.

I've tried to telnet to port 25 and can't get a connection... that said, I can not on the old server either and it functioned fine. I've tried this with apf turned off and flushed, same result.

Domain which is getting bounced's IT guy says we don't have port 25 open...

I've been hair pulling on this for days, each time thinking I'm OK and setting are fine (testing from hotmail)

Is this the setting I have in the remote NS that's causing this?

HELP!!!

Wayne
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Could you let us know the full bounce message the sender is receiving? Also, do you notice any specific error in /var/log/exim_rejectlog for this sender? EX:

Code:
# exigrep [email protected]/var/log/exim_rejectlog
Thank you.
 

shortfork

Well-Known Member
Sep 4, 2006
63
0
156
Hello :)

Could you let us know the full bounce message the sender is receiving? Also, do you notice any specific error in /var/log/exim_rejectlog for this sender? EX:

Code:
# exigrep [email protected]/var/log/exim_rejectlog
Thank you.
Hummn.. That command did not bring up anything, even for email addresses that were in the log.. I searched the file and there was nothing in there for the email address in question. The client left the server and went to a godaddy account (Goooooooood luck to them!) currently they are getting NO mail and their website is a godaddy page..

I wish them well but geez......