One of my accounts is using more then 70% of the recources

gadalf

Well-Known Member
Jun 8, 2014
50
0
6
cPanel Access Level
Root Administrator
One of my accounts is using more then 70% of the resources

I go to Current Running Processes and get this for this account:

22035 (jailshell) /usr/local/cpanel/bin/jailshell /home/virtfs/useraccount jailshell (useraccount) [22037] shell -c /home/useraccount/public_html/modules/mod_feed/1.sh
22037 (jailshell) /usr/local/cpanel/bin/jailshell /home/virtfs/useraccount/home/useraccount jailshell (useraccount) [init] lshell -c /home/useraccount/public_html/modules/mod_feed/1.sh
I go to public_html/modules/mod_feed for this account and dont find 1.sh file.

Any suggestion?
 

Infopro

Well-Known Member
May 20, 2003
17,113
511
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
Maybe. If its got a cron setup to restart it if stopped it may not.

Personally, I'm a shoot first (suspend the account right away) and ask questions (look closer at the account and these files) later. Leaving a customers website up while I investigate is not an option.

If you have CSF installed, it should have alerted you to this issue and hopefully automagically killed the process as well. If you don't have it installed and configured to do that, you should.
 

SS-Maddy

Well-Known Member
Mar 28, 2009
122
13
68
cPanel Access Level
Root Administrator
I would suggest you to perform a malware scan on the account. In majority of the cases the account would be compromised due poorly managed applications such as WP plugins. maldet appears to be a good tool.