The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

One Problem and i need urgent solution

Discussion in 'General Discussion' started by CMGU, Apr 19, 2008.

  1. CMGU

    CMGU Member

    Joined:
    Apr 17, 2008
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Hellow i need to contac with the administrator the cpanel bueacue i have a serives and i have a big problem with my site Apparently in my FTP account i have a virus and dont run my forums so i need to restart and delete my FTP account The server becomes as new

    or If you have a better solution to clear the virus


    One of the problems is I try to delete a file

    and said this:

    550 Could Not Delete X-file : Permission Denied

    and i have permission becouse im a owned

    this file in public_html



    How can I solve this problem manually
     
    #1 CMGU, Apr 19, 2008
  2. nyjimbo

    nyjimbo Well-Known Member

    Joined:
    Jan 25, 2003
    Messages:
    1,125
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    New York
    Did you contact your host to see if they can find out exactly what has happened?.

    Do you have a whole server or VPS or just an single hosting account?.

    If your account is owned then you might have to ask your host to delete and rebuild the account from scratch and you upload your files again, but it depends on what it is that is "owned", an account or the whole server.
     
    #2 nyjimbo, Apr 19, 2008
  3. CMGU

    CMGU Member

    Joined:
    Apr 17, 2008
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    ohh

    ok thank u very much
     
    #3 CMGU, Apr 20, 2008
(You must log in or sign up to post here.)
Loading...
Similar Threads - Problem need urgent
  1. Otávio Serra

    SMTP Restrictions disabled problems with spam list

    Otávio Serra, Jul 25, 2017 at 1:46 PM, in forum: E-mail Discussions
    Replies:
    2
    Views:
    46
    Otávio Serra
    Jul 25, 2017 at 2:44 PM
  2. webchand

    Problem Connecting to Account

    webchand, Jul 22, 2017 at 10:56 PM, in forum: General Discussion
    Replies:
    2
    Views:
    28
    cPanelMichael
    Jul 24, 2017 at 10:54 AM
  3. Neil Herd

    SOLVED FTP Client Connection Problem

    Neil Herd, Jul 20, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    69
    Neil Herd
    Jul 20, 2017
  4. Leon van de Griend

    Changing Root Password Problem

    Leon van de Griend, Jul 20, 2017, in forum: Security
    Replies:
    10
    Views:
    145
    Leon van de Griend
    Jul 24, 2017 at 8:21 AM
  5. exekutive

    Problem connecting to CalDAV

    exekutive, Jul 18, 2017, in forum: General Discussion
    Replies:
    6
    Views:
    87
    cPanelMichael
    Jul 25, 2017 at 8:53 AM

Share This Page