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One site not working out of '00s

Discussion in 'General Discussion' started by Chriz1977, Feb 2, 2007.

  1. Chriz1977

    Chriz1977 Well-Known Member

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    Hi

    I have a server with hundreds of sites on, never have a problem with them, untill now. 1 site keeps going down for a few hours however the rest stay up. The reseller who owns the site reports that none of his other sites go down, just this one.

    Anyone got any suggestions as to what could be causing this?

    Cheers
     
  2. kernow

    kernow Well-Known Member

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    Check the domains DNS ???
    dnsreport.com
     
  3. Chriz1977

    Chriz1977 Well-Known Member

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    OK, its a nameserver problem. looks like the client setup custom nameservers, then changed them. Im getting these errors :

    Missing (stealth) nameservers - refering to the new nameservers
    Missing nameservers 2 - refering to the old nameservers
    No NSs with CNAMEs

    There is no DNS record for the new nameservers (which have a different name to his account), The only reference to the new nameservers is in his accounts dns. Can anyone point me in the right direction on how to correct this?

    Cheers
     
    #3 Chriz1977, Feb 2, 2007
    Last edited: Feb 2, 2007
  4. Chriz1977

    Chriz1977 Well-Known Member

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    Ive just found that his new nameservers have a different IP to mine (and time out). This isnt right is it? his nameservers should resolve to his IP shouldnt they?
     
  5. jugo

    jugo Active Member

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    He should set his nameservers to the same as the nameservers on all the other accounts on that box.

    unless he is using another dns provider like everydns or something like that, then HE is responsible for maintaining the host records.
     
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