JRicketts

Member
Jan 27, 2013
6
0
1
cPanel Access Level
Root Administrator
Good evening,

I have root access to my server as it is at my business. I have installed cpanel and setup everything up correctly. What i need to know is, do I need to create a user in order to my website show up on the web? Since I am root is it safe and ok just to use root as the account holder per say. I hope this makes sense.

Thanks,

Jon

P.S I have no found out but is there an IRC chat for help for cpanel?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
Good evening,

I have root access to my server as it is at my business. I have installed cpanel and setup everything up correctly. What i need to know is, do I need to create a user in order to my website show up on the web? Since I am root is it safe and ok just to use root as the account holder per say. I hope this makes sense.
If it is a cPanel server then you create a cPanel user for your website. Do't even think of running a website as root.
 

JRicketts

Member
Jan 27, 2013
6
0
1
cPanel Access Level
Root Administrator
If it is a cPanel server then you create a cPanel user for your website. Do't even think of running a website as root.
That is def what I was thinking. Thanks for your quick response. As you have probably guessed i am fairly new at this but decided to do it own my own by reading, testing, failing (ALOT), but starting to get a hang of this. Now my setup is a little bit different so wanted to run this by you. I have a static IP with one IP address. I have it going through a bridged modem to my linksys router being my linksys gateway. I have port 80 and other necessary ports being forwarded to my server. So the question is why is it when i try to see my website on a computer on my network I only get an Apache 404 page, but if i say for example take my phone off of the network and type my my web address i see the site just fine?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Yes, it's important that you create the account through cPanel rather than using "root" and setting up the website manually. As for the network issue, it's possible there are some configuration values in your router that are restricting the required port forwarding. As for the other services, this document will give you an idea of which ports need to be accessible when using cPanel:

Getting the most out of your system's firewall

Thank you.