Aurimas

Member
Jun 23, 2021
6
0
1
Melbourne
cPanel Access Level
Root Administrator
Hi,
I have few domains that I want to add and I am getting error that it exists
adding from WHM and Cpanel same result
I have check in WHM - there is no record of the domain. same issue with few domains


(XID g4t5uy) (XID avwvd2) A DNS entry for the domain “xxxx” already exists. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,923
912
313
cPanel Access Level
Root Administrator
Hey there! The most likely explanation is that there is cruft from a domain not being fully removed in the past. We have an article about searching for and dealing with cruft here:


so that would be my best recommendation to track that down. If you're not able to find it with that, our support team is happy to take a look at the system for you.
 

HostNoc

Well-Known Member
Feb 20, 2020
83
12
8
Ontario
cPanel Access Level
Root Administrator
Hello! You're receiving this error because the site you're attempting to add already exists in the DNS configuration. You will have to delete the DNS entry for the subdomain you are trying to add from WHM >> DNS Function >> Delete a DNS Zone and then try again to add the domain.

Let us know if this works for you.