Oops! A strange problem bother me a long time

[apibrain]

in my cPanel, in List Accounts block, i can not find the account that had been created, but in Show Active And Inactive Accounts block, i can view the account. i don't know why, it's too strange.

Is anybody encounter this problem?

PS: the account is created when i initialize the cPanel.

 

[LinuxTechie]

Hello,

Can you let us know the cPanel version you are using?

 

[apibrain]

the cPanel version is 11.28.87

 

[dalem]

check your /var/capane/users/<USERNAME>

for that user "make sure its there"

 

[JaredR.]

Also, try this:

# touch /var/cpanel/users/$USER
# /scripts/updateuserdomains

Replace $USER with the actual account username. Do the commands above either cause the account to be listed, or generate an error?