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Oops! A strange problem bother me a long time

Discussion in 'General Discussion' started by apibrain, Apr 17, 2011.

  1. apibrain

    apibrain Registered

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    in my cPanel, in List Accounts block, i can not find the account that had been created, but in Show Active And Inactive Accounts block, i can view the account. i don't know why, it's too strange.

    Is anybody encounter this problem?

    PS: the account is created when i initialize the cPanel.
     
    #1 apibrain, Apr 17, 2011
  2. LinuxTechie

    LinuxTechie Well-Known Member

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    Hello,

    Can you let us know the cPanel version you are using?
     
    #2 LinuxTechie, Apr 17, 2011
  3. apibrain

    apibrain Registered

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    the cPanel version is 11.28.87
     
    #3 apibrain, Apr 17, 2011
  4. dalem

    dalem Well-Known Member
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    check your /var/capane/users/<USERNAME>

    for that user "make sure its there"
     
    #4 dalem, Apr 17, 2011
  5. cPanelJared

    cPanelJared Technical Analyst
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    Also, try this:

    Code:
    # touch /var/cpanel/users/$USER
# /scripts/updateuserdomains
    Replace $USER with the actual account username. Do the commands above either cause the account to be listed, or generate an error?
     
    #5 cPanelJared, Apr 18, 2011
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