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/opt/cpanel/ea-openssl/lib64 missing

Discussion in 'CloudLinux' started by stormthefront, Apr 18, 2018.

  1. stormthefront

    stormthefront Member

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    Hello,

    Hi guys,

    Firstly some specs

    OS: Cloudlinux 6.9 with the 2.6.32-896.16.1.lve1.4.53.el6.x86_64 kernel.
    /etc/cpupdate.conf
    CPANEL=stable
    RPMUP=never (for reasons beyond this topic)
    UPDATES=daily
    EA OPENSSL VERSION: ea-openssl.x86_64 1:1.0.2n-1.el6.cloudlinux @cl-ea4

    I have just been woken up to the sight of all of our servers with EA4 not starting httpd with the following log message

    "httpd: Syntax error on line 25 of /etc/apache2/conf/httpd.conf: Syntax error on line 2 of /etc/apache2/conf.modules.d/490_mod_ssl.conf: Cannot load modules/mod_ssl.so into server: libssl.so.1.0.0: cannot open shared object file: No such file or directory"

    /etc/apache2/modules# ldd mod_ssl.so
    libssl.so.1.0.0 => not found
    libcrypto.so.1.0.0 => not found

    Suddenly somehow the /opt/cpanel/ea-openssl/lib64/ folder was missing on all those servers and I had to restore it to get httpd to work.

    Has anything like this happened to somebody in the past 24 hours?

    Regards,
    stormthefront
     
  2. stormthefront

    stormthefront Member

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    By the way, forgot to mention that this happened during/after a cPanel update, but I failed to find any relevant info inside the logs. Update timestamps for all affected servers gravitate towards this one:

    -rw------- 1 root root 286086 Apr 19 01:58 update.1524101641.log
     
  3. nat

    nat Well-Known Member

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    This happened to me right after daily cpanel update.

    How did you restore /opt/cpanel/ea-openssl/lib64/
     
  4. nat

    nat Well-Known Member

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    For others that come across this, I ran:

    /scripts/upcp --force
    yum -y update

    That added /opt/cpanel/ea-openssl/lib64 back and then apache started working.
     
  5. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi,


    This is an issue that CloudLinux had, as indicated by @nat running

    yum -y update

    should resolve the issue. We have an internal case to track the issue CPANEL-19905 but CloudLinux has already released a post on this indicating that it should be resolved now as well:

    EasyApache 4 Bugfix Release

    Thank you,
     
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