Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Optimize Website error

Discussion in 'General Discussion' started by Hedloff, Dec 6, 2016.

  1. Hedloff

    Hedloff Well-Known Member

    Joined:
    Jun 7, 2004
    Messages:
    135
    Likes Received:
    4
    Trophy Points:
    168
    Location:
    Up north!
    cPanel Access Level:
    DataCenter Provider
    Hello,

    We have a customer trying to enable optimize website trough cPanel, but getting error:

    An error was encountered while attempting to apply the specified options. OptimizeWS::eek:ptimizews(all,text/html text/plain text/xml) failed: (XID kmxqs9) Must be list context (Cpanel::OrDie::convert_die_to_multi_return)!

    Anyone seen this before and how can we fix this?
     
  2. Hedloff

    Hedloff Well-Known Member

    Joined:
    Jun 7, 2004
    Messages:
    135
    Likes Received:
    4
    Trophy Points:
    168
    Location:
    Up north!
    cPanel Access Level:
    DataCenter Provider
    I tried to disable it and got:

    Website optimization preferences updated. Content compression is now disabled.

    Then I enabled it again:

    Website optimization preferences updated. Content compression is now enabled.
    Content compression is now enabled for all content.

    But if I try to enable it again I get the error message.
    So I would really like cPanel to retur another message/warning then the above.
    Maybee something like this:

    Already enabled and active!
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,791
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello @Hedloff,

    Could you let us know which version of cPanel is installed on this system? You can check with this command:

    Code:
    cat /usr/local/cpanel/version
    The reason I ask is because the issue you have reported seems similar to a bug that was fixed in cPanel version 60.0.26:

    Fixed case CPANEL-9820: Avoid failure message when saving in Optimize Website.

    I look forward to your response.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice