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SOLVED Optimize Website error

Discussion in 'General Discussion' started by Hedloff, Dec 6, 2016.

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  1. Hedloff

    Hedloff Well-Known Member

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    Hello,

    We have a customer trying to enable optimize website trough cPanel, but getting error:

    An error was encountered while attempting to apply the specified options. OptimizeWS::eek:ptimizews(all,text/html text/plain text/xml) failed: (XID kmxqs9) Must be list context (Cpanel::OrDie::convert_die_to_multi_return)!

    Anyone seen this before and how can we fix this?
     
    #1 Hedloff, Dec 6, 2016
  2. Hedloff

    Hedloff Well-Known Member

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    I tried to disable it and got:

    Website optimization preferences updated. Content compression is now disabled.

    Then I enabled it again:

    Website optimization preferences updated. Content compression is now enabled.
    Content compression is now enabled for all content.

    But if I try to enable it again I get the error message.
    So I would really like cPanel to retur another message/warning then the above.
    Maybee something like this:

    Already enabled and active!
     
    #2 Hedloff, Dec 6, 2016
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Hedloff,

    Could you let us know which version of cPanel is installed on this system? You can check with this command:

    Code:
    cat /usr/local/cpanel/version
    The reason I ask is because the issue you have reported seems similar to a bug that was fixed in cPanel version 60.0.26:

    Fixed case CPANEL-9820: Avoid failure message when saving in Optimize Website.

    I look forward to your response.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Dec 7, 2016
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