SOLVED Order of Operation for Email Forwarding

[Jon Hall]

Here's the scenario:
We are currently on domain.org and are moving to domain.com.

We have created the exact same email accounts on domain.com that we have for active email accounts currently on domain.org. Once we transition, the plan is to delete all accounts on domain.org, but leave the forwarders intact.

Currently, we have a number of account forwarders set up from nonexistent email accounts on domain.org to active email accounts on domain.org.


Here's the question:
If we set up a domain forwarder from domain.org to domain.com, will the account forwarders on domain.org work before the domain forwarder on domain.org?


Example:
Account forwarder on domain.org:
[email protected] to [email protected]

If someone sends mail to [email protected], will it forward to [email protected], which would then forward to [email protected]?

 

[cPanelMichael]

Hello,

Here's a quote from our Domain Forwarder documentation:

Domain forwarders only forward email when the system cannot deliver it to an address or autoresponder. For example, if a user sends an email to the [email protected] address, the following actions might take place:

• If a [email protected] address or autoresponder exists, cPanel will not forward the email.
• If a [email protected] address or autoresponder does not exist, cPanel will forward the email.

Thus, the individual email forwarders will take precedence over the domain forwarder. Here's an example scenario:

1. No email account exists for [email protected]
2. Individual email forwarder: [email protected] forwarded to [email protected]
3. Domain Forwarder: example02.com forwarded to example01.com

Emails sent to [email protected] are forwarded to [email protected] in this scenario. If the individual email forwarder did not exist, emails sent to [email protected] would forward to [email protected].

Thanks!

 

[VLM]

emails sent to [email protected] would forward to [email protected]

In this example, what if no destination email [email protected] exists? Where does the email then go?

 

[cPanelMichael]

In this example, what if no destination email [email protected] exists? Where does the email then go?

It would result in the same behavior that would occur if someone manually sent an email to [email protected].

Thank you.

 

[VLM]

It would result in the same behavior that would occur if someone manually sent an email to [email protected].

Thank you.

And that would be ...? (Please provide a simple, clear, direct, straightforward answer this time.)

 

[cPanelMichael]

And that would be ...? (Please provide a simple, clear, direct, straightforward answer this time.)

Hello,

For instance, if "[email protected]" is setup as it's own separate email account, and if no filter rules exist to block the message, then it's delivered to the inbox. It's the same as if someone directly sent an email to "[email protected]" from another server.

Thank you.