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SOLVED Order of Operation for Email Forwarding

Discussion in 'E-mail Discussion' started by Jon Hall, Nov 29, 2016.

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  1. Jon Hall

    Jon Hall Registered

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    Here's the scenario:
    We are currently on domain.org and are moving to domain.com.

    We have created the exact same email accounts on domain.com that we have for active email accounts currently on domain.org. Once we transition, the plan is to delete all accounts on domain.org, but leave the forwarders intact.

    Currently, we have a number of account forwarders set up from nonexistent email accounts on domain.org to active email accounts on domain.org.


    Here's the question:
    If we set up a domain forwarder from domain.org to domain.com, will the account forwarders on domain.org work before the domain forwarder on domain.org?


    Example:
    Account forwarder on domain.org:
    nonexistent_account@domain.org to active_account@domain.org

    If someone sends mail to nonexistent_account@domain.org, will it forward to active_account@domain.org, which would then forward to active_account@domain.com?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Here's a quote from our Domain Forwarder documentation:

    Thus, the individual email forwarders will take precedence over the domain forwarder. Here's an example scenario:

    1. No email account exists for 123@example02.com
    2. Individual email forwarder: 123@example02.com forwarded to 456@example01.com
    3. Domain Forwarder: example02.com forwarded to example01.com

    Emails sent to 123@example02.com are forwarded to 456@example01.com in this scenario. If the individual email forwarder did not exist, emails sent to 123@example02.com would forward to 123@example01.com.

    Thanks!
     
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  3. VLM

    VLM Registered

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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    It would result in the same behavior that would occur if someone manually sent an email to 123@example01.com.

    Thank you.
     
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  5. VLM

    VLM Registered

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    And that would be ...? (Please provide a simple, clear, direct, straightforward answer this time.)
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    For instance, if "123@example01.com" is setup as it's own separate email account, and if no filter rules exist to block the message, then it's delivered to the inbox. It's the same as if someone directly sent an email to "123@example01.com" from another server.

    Thank you.
     
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