"Other Usage" issues in disk space - nothing found

Operating System & Version
Centos 7
cPanel & WHM Version


Apr 11, 2003
I've searched for solutions and they all seem to come back to things that aren't producing results.

I've run the scripts in https://support.cpanel.net/hc/en-us...at-s-the-source-of-Other-Usage-in-Disk-Space- as well as other solutions to try to find files owned outside the user's homedir.

"Email Accounts" = 404.25 MB
"Other Usage" = 512.8 MB

There is no sign of anything outside of /proc and the /etc/v* areas that appears to be owned by this user and everything else in the user's homedir adds up to only about 80MB more. There's nothing in /tmp, the user has no db's...

Has anyone found any other solutions to finding where this huge amount of usage is taking place?


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
Hey there! Sometimes this is just tricky to track down. Have you done a massive search on / for anything from that user? It may take a while to run, but that would be the best way to make sure you're catching everything.

If that doesn't work, feel free to open a ticket and we can help.