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Otrs

Discussion in 'General Discussion' started by eridanus, Dec 7, 2006.

  1. eridanus

    eridanus Registered

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    Hello,

    I'm trying to install OTRS with cpanel, I haven't been able to do it. Can someone give some quick tips so I can get it running?

    Thank you
     
  2. eridanus

    eridanus Registered

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    Anyone uses otrs?
     
  3. vinodchacko

    vinodchacko Member

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    Location:
    God's Own Country
    cPanel Access Level:
    Root Administrator
    Ask your host to add these entries to the corresponding virtual host entries for your domain or .htaccess file.

    Alias /otrs-web/ /home/username/www/otrs/var/httpd/htdocs/
    ScriptALias /otrs/ /home/username/www/otrs/bin/cgi-bin/

    then make the permissions of the *.pl scripts to be 755. then to to www.yourdomin.com/otrs/

    I think this will work. Check http://doc.otrs.org/2.0/en/html/x357.html for more info.

    Vinod
     

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