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Ouch, sorry that username is taken

Discussion in 'General Discussion' started by ronan675, Nov 30, 2004.

  1. ronan675

    ronan675 Member

    Mar 26, 2002
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    I am having a serious issue with one of my customers that I just cannot seem to resolve. Has anyone every encountered this before. He maintains he is unable to create any new accounts because he gets the following error.

    Ouch, sorry that username is taken

    Account Creation Complete!!!

    These accounts have not been created before and the username does not exist on the server. I don't seem to be able to recreate this problem with Root whm. The customer is obviously not happy and I hate cpanel bugs which are very difficult to track down.

    I would appreciate any ideas you have.

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