The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

our server every time blocking ip to login to our website? and also we are not able to open websites

Discussion in 'General Discussion' started by paramveer, Jan 15, 2014.

  1. paramveer

    paramveer Member

    Joined:
    Oct 22, 2013
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Gurgaon
    cPanel Access Level:
    Root Administrator
    We have a dedicated vps from goddady.com but when i am trying to configure certain emails and trying to login to ftp then after a certain time we are not able to open our websites and not able to login to whm and ftp as well showing that whm and ftp logins are invalid also the mail is not working at that time.


    may be they are blocking our ip or isp, but we do not need that type of restrictions so is any one know that how do we remove these restrictions because we do not want these type of restrictions.

    please guide us step by step that how do we need to change in our whm or in server to remove these restrictions.
     
  2. cPanelPeter

    cPanelPeter Technical Analyst III
    Staff Member

    Joined:
    Sep 23, 2013
    Messages:
    569
    Likes Received:
    15
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: our server every time blocking ip to login to our website? and also we are not able to open webs

    Hello,

    I'm guessing that you may be getting blocked by cpHulkd.
    Here is a link to the cpHulkd documentation

    You probably need to whitelist your IP address.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Re: our server every time blocking ip to login to our website? and also we are not able to open webs

    Hello :)

    Check to see if the accounts have been blocked by cPHulk brute force detection:

    "WHM Home » Security Center » cPHulk Brute Force Protection"

    Thank you.
     
Loading...

Share This Page