Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Out of Memory When Upgrading

Discussion in 'EasyApache' started by xrvel, Jun 1, 2016.

  1. xrvel

    xrvel Member

    Joined:
    Oct 25, 2014
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    cPanel Access Level:
    Root Administrator
    Hello.

    I always get out of memory when upgrading in this step :
    Code:
    !! Test skipped ok !!
        -- End test 'Multi SSL hits segfaults apache' --
        -- Begin test 'Basic CGI-SYS Request .cgi' --
    It happened twice.
    Is it intended? Or there is some misconfiguration?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. TerranceR

    TerranceR Well-Known Member

    Joined:
    Jul 9, 2015
    Messages:
    74
    Likes Received:
    10
    Trophy Points:
    83
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Hello,

    What is your memory limit (free -m)? Are you running EasyApache within the GUI or CLI?
     
  3. xrvel

    xrvel Member

    Joined:
    Oct 25, 2014
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    cPanel Access Level:
    Root Administrator
    Hello.

    Here is the result
    Code:
    [z00z@b0x ~]# free -h
                 total       used       free     shared    buffers     cached
    Mem:          125G        43G        82G       8.3G       559M        25G
    -/+ buffers/cache:        17G       108G
    Swap:         8.0G         0B       8.0G
    
    I ran using the GUI.
    When i did the upgrade in last time (maybe about 2-4 weeks ago) using GUI, everything was fine.
    And before that time, i did several smooth easyapache upgrades too.

    This was my first problem in using easyapache.

    But now, when the upgrade happened, i did "free -h" every 15-30 seconds, and i noticed the free memory dropped into below 1 GB, then i got out of memory issue.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. xrvel

    xrvel Member

    Joined:
    Oct 25, 2014
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    3
    cPanel Access Level:
    Root Administrator
    Sorry for late update, it's been resolved by ticket on 4th June.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    I'm happy to see the issue is now resolved. Would you mind sharing the solution or the ticket number?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice