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Outbound Emails

Discussion in 'E-mail Discussions' started by jonnyydeoliveira, Mar 16, 2017.

  1. jonnyydeoliveira

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    I can't send emails to domains outside of my VPS.
    I read loggs and loggs but everything it's ok.

    I can't undestand what happened in monday 03/13/2017 everything was running ok.
    I had already contact my ISP provider to check if have any block for my acc, but he says don't.

    My host: example.com.br
    Sent emails from: example.com to hotmail/gmail/mail-tester neither receive my email.

    I checked delivery report and there is a example (Sending by RoundCube):

    Code:
    Event:success
    Sender User: admin
    Sender Domain: example.com
    Sender: jonathan@example.com
    Sent Time: Mar 17, 2017 12:55:00 AM
    Sender Host: example.com.br
    Sender IP: ::1
    Authentication: dovecot_login
    Spam Score: 0
    Recipient: someusr@hotmail.com
    Delivered To: someusr@hotmail.com
    Delivery User: -remote-
    Delivery Domain:
    Router: dkim_lookuphost
    Transport: dkim_remote_smtp
    Out Time: Mar 17, 2017 12:55:00 AM
    ID: 1coiyp-0007Q9-LU
    Delivery Host: mx1.hotmail.com
    Delivery IP: 104.44.194.237
    Size: 1.08 KB
    Result: Accepted
    
    I've already tried to do everything I knew about that.
    Please anyone can help me?
     
    #1 jonnyydeoliveira, Mar 16, 2017
    Last edited by a moderator: Mar 17, 2017
  2. Eminds

    Eminds Well-Known Member

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    While sending the mails , please the logs in /var/log/exim_mainlog to see whats happening exactly while sending out the mail and it will give you an idea.
     
  3. Jcats

    Jcats Well-Known Member

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    Code:
    Delivery Host: mx1.hotmail.com
    Delivery IP: 104.44.194.237
    Size: 1.08 KB
    Result: Accepted
    According to that, it was sent successfully so its most likely in spam.

    Can you run this in SSH:

    Code:
    # grep 1coiyp-0007Q9-LU /var/log/exim_mainlog
    You can redact any domains if you want from the ouput, please provide the output though.
     
  4. jonnyydeoliveira

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    I'm already checked spam too.

    The output:

    - Removed -
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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    Twitter:
    Please edit out actual emails, IPs and domain names in your output and repost.
     
  6. jonnyydeoliveira

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    2017-03-17 00:55:07 1coiyp-0007Q9-LU <= jonathan@example.com H=(example.com.br) [::1]:56190 P=esmtpa A=dovecot_login:jonathan@example.com S=1109 id=45529d42e9688dbd09046c05553e8849@example.com T="seila" for example@hotmail.com
    2017-03-17 00:55:07 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1coiyp-0007Q9-LU
    2017-03-17 00:55:07 1coiyp-0007Q9-LU SMTP connection outbound 1489722907 1coiyp-0007Q9-LU example.com example@hotmail.com
    2017-03-17 00:55:11 1coiyp-0007Q9-LU => example@hotmail.com R=dkim_lookuphost T=dkim_remote_smtp H=mx1.hotmail.com [104.44.194.237] C="250 2.0.0 Ok: queued as 83edd87f-0ac5-11e7-9b1b-001a4a594007"
    2017-03-17 00:55:11 1coiyp-0007Q9-LU Completed
     
    #6 jonnyydeoliveira, Mar 17, 2017
    Last edited by a moderator: Mar 17, 2017
  7. Jcats

    Jcats Well-Known Member

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    Yeah they are being sent, look right here:

    queued as 83edd87f-0ac5-11e7-9b1b-001a4a594007

    That is hotmail assigning the email a queue ID, meaning the email was accepted and its sitting in their mail queue.

    If they were blocking it, it would show that and you would receive a bounce back.

    If you don't see the email in spam, then there must be a filter or something happening to the email after its being queued up and delivered to the mailbox.
     
  8. sktest123

    sktest123 Well-Known Member

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