SOLVED Outdated services script reported error number 255 when it ended

[Jordy Vialoux]

Hi there,

Received the following log as of this morning - any information on risks or process to resolve?

Full log below:

...
...
[2019-05-10 02:17:11 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] The “/usr/local/cpanel/scripts/find_outdated_services --auto” command (process 3522) reported error number 255 when it ended.
...
[2019-05-10 02:19:19 +0100] - Finished command `/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini --run --verbose` in 0.456 seconds
[2019-05-10 02:19:19 +0100] Processing: Ensuring an "Active" MySQL profile is set
[2019-05-10 02:19:19 +0100] - Finished in 0.052 seconds
[2019-05-10 02:19:19 +0100] - Processing command `/usr/local/cpanel/scripts/check_mysql`
[2019-05-10 02:19:19 +0100] [/usr/local/cpanel/scripts/check_mysql] “check_mysql” will complete in the background (process ID 4014).
[2019-05-10 02:19:19 +0100] - Finished command `/usr/local/cpanel/scripts/check_mysql` in 0.110 seconds
[2019-05-10 02:19:19 +0100] Processing: Checking CloudLinux installation
[2019-05-10 02:19:19 +0100] - Processing command `/usr/local/cpanel/bin/cloudlinux_update`
[2019-05-10 02:19:19 +0100] - Finished command `/usr/local/cpanel/bin/cloudlinux_update` in 0.071 seconds
[2019-05-10 02:19:19 +0100] Processing: Updating plugins data cache
[2019-05-10 02:19:19 +0100] - Processing command `/usr/local/cpanel/bin/refresh_plugin_cache`
[2019-05-10 02:19:20 +0100] - Finished command `/usr/local/cpanel/bin/refresh_plugin_cache` in 0.744 seconds
[2019-05-10 02:19:20 +0100] Processing: Ensure cpanel-plugins yum repo exists
[2019-05-10 02:19:20 +0100] - Finished in 0.159 seconds
[2019-05-10 02:19:20 +0100] Processing: Checking End Of Life for current version.
[2019-05-10 02:19:20 +0100] - Finished in 0.360 seconds
[2019-05-10 02:19:20 +0100] Processing:
[2019-05-10 02:19:20 +0100] Maintenance complete.
=> Log closed Fri May 10 02:19:20 2019
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (3266) at Fri May 10 02:19:20 2019

 

[cPanelLauren]

Hi @Jordy Vialoux


What happens when you run just this:

/usr/local/cpanel/scripts/find_outdated_services

 

[Jordy Vialoux]

Hi @Jordy Vialoux


What happens when you run just this:

/usr/local/cpanel/scripts/find_outdated_services

Hi there,

Thanks for this - I'm unsure where to run this within cPanel - new to it.

Can you advise please?

 

[cPanelLauren]

Hi @Jordy Vialoux

This would need to be run over ssh while logged in as the root user.


Thanks!

 

[Jordy Vialoux]

Hi @Jordy Vialoux

This would need to be run over ssh while logged in as the root user.


Thanks!

Thank you - I got the response:

The system found 1 outdated service:
queueprocd

I was then asked if I would like to restart this service - yes or no?

 

[cPanelLauren]

If you run the following:

/scripts/restartsrv_queueprocd

To restart queuprocd


Then allow cPanel to update automatically or start an update with the following:

/scripts/upcp

Does the issue persist?

 

[Jordy Vialoux]

If you run the following:

/scripts/restartsrv_queueprocd

To restart queuprocd


Then allow cPanel to update automatically or start an update with the following:

/scripts/upcp

Does the issue persist?

Unfortunately yes - after the above commands I ran
/usr/local/cpanel/scripts/find_outdated_services again to check - same as before:


The system found 1 outdated service:
queueprocd

 

[cPanelLauren]

Let's try it this way:

1. Run the following:

/scripts/restartsrv_queueprocd --stop

2. Ensure that there's no queueprocd services running:

ps faux |grep queueprocd

If there is they'll need to be killed/stopped

3. Start queueprocd once more:

/scripts/restartsrv_queueprocd

4. Run the find outdated services script once more:

/usr/local/cpanel/scripts/find_outdated_services

 

[Jordy Vialoux]

That's done the trick - thank you very much for your help!

 

[cPanelLauren]

Glad to have been able to help!


Thanks!