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SOLVED Outdated services script reported error number 255 when it ended

Discussion in 'General Discussion' started by Jordy Vialoux, May 10, 2019.

  1. Jordy Vialoux

    Jordy Vialoux Member

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    Hi there,

    Received the following log as of this morning - any information on risks or process to resolve?

    Full log below:

    ...
    ...
    [2019-05-10 02:17:11 +0100] E [/usr/local/cpanel/scripts/find_outdated_services] The “/usr/local/cpanel/scripts/find_outdated_services --auto” command (process 3522) reported error number 255 when it ended.
    ...
    [2019-05-10 02:19:19 +0100] - Finished command `/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini --run --verbose` in 0.456 seconds
    [2019-05-10 02:19:19 +0100] Processing: Ensuring an "Active" MySQL profile is set
    [2019-05-10 02:19:19 +0100] - Finished in 0.052 seconds
    [2019-05-10 02:19:19 +0100] - Processing command `/usr/local/cpanel/scripts/check_mysql`
    [2019-05-10 02:19:19 +0100] [/usr/local/cpanel/scripts/check_mysql] “check_mysql” will complete in the background (process ID 4014).
    [2019-05-10 02:19:19 +0100] - Finished command `/usr/local/cpanel/scripts/check_mysql` in 0.110 seconds
    [2019-05-10 02:19:19 +0100] Processing: Checking CloudLinux installation
    [2019-05-10 02:19:19 +0100] - Processing command `/usr/local/cpanel/bin/cloudlinux_update`
    [2019-05-10 02:19:19 +0100] - Finished command `/usr/local/cpanel/bin/cloudlinux_update` in 0.071 seconds
    [2019-05-10 02:19:19 +0100] Processing: Updating plugins data cache
    [2019-05-10 02:19:19 +0100] - Processing command `/usr/local/cpanel/bin/refresh_plugin_cache`
    [2019-05-10 02:19:20 +0100] - Finished command `/usr/local/cpanel/bin/refresh_plugin_cache` in 0.744 seconds
    [2019-05-10 02:19:20 +0100] Processing: Ensure cpanel-plugins yum repo exists
    [2019-05-10 02:19:20 +0100] - Finished in 0.159 seconds
    [2019-05-10 02:19:20 +0100] Processing: Checking End Of Life for current version.
    [2019-05-10 02:19:20 +0100] - Finished in 0.360 seconds
    [2019-05-10 02:19:20 +0100] Processing:
    [2019-05-10 02:19:20 +0100] Maintenance complete.
    => Log closed Fri May 10 02:19:20 2019
    ----------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave (3266) at Fri May 10 02:19:20 2019
     
    #1 Jordy Vialoux, May 10, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Jordy Vialoux


    What happens when you run just this:

    Code:
    /usr/local/cpanel/scripts/find_outdated_services
     
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    #2 cPanelLauren, May 10, 2019
  3. Jordy Vialoux

    Jordy Vialoux Member

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    Hi there,

    Thanks for this - I'm unsure where to run this within cPanel - new to it.

    Can you advise please?
     
    #3 Jordy Vialoux, May 13, 2019
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Jordy Vialoux

    This would need to be run over ssh while logged in as the root user.


    Thanks!
     
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    #4 cPanelLauren, May 13, 2019
  5. Jordy Vialoux

    Jordy Vialoux Member

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    Thank you - I got the response:

    The system found 1 outdated service:
    queueprocd

    I was then asked if I would like to restart this service - yes or no?
     
    #5 Jordy Vialoux, May 13, 2019
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    If you run the following:

    Code:
    /scripts/restartsrv_queueprocd
    To restart queuprocd


    Then allow cPanel to update automatically or start an update with the following:

    Code:
    /scripts/upcp
    Does the issue persist?
     
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    #6 cPanelLauren, May 13, 2019
  7. Jordy Vialoux

    Jordy Vialoux Member

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    Unfortunately yes - after the above commands I ran
    /usr/local/cpanel/scripts/find_outdated_services again to check - same as before:


    The system found 1 outdated service:
    queueprocd
     
    #7 Jordy Vialoux, May 13, 2019
  8. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Let's try it this way:

    1. Run the following:

    Code:
    /scripts/restartsrv_queueprocd --stop
    2. Ensure that there's no queueprocd services running:

    Code:
    ps faux |grep queueprocd
    If there is they'll need to be killed/stopped

    3. Start queueprocd once more:

    Code:
    /scripts/restartsrv_queueprocd
    4. Run the find outdated services script once more:
    Code:
    /usr/local/cpanel/scripts/find_outdated_services
     
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    #8 cPanelLauren, May 13, 2019
  9. Jordy Vialoux

    Jordy Vialoux Member

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    That's done the trick - thank you very much for your help!
     
    #9 Jordy Vialoux, May 14, 2019
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  10. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Glad to have been able to help!


    Thanks!
     
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    #10 cPanelLauren, May 14, 2019
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