The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Outgoing Email Problem

Discussion in 'E-mail Discussions' started by ServersDepot, Dec 25, 2013.

  1. ServersDepot

    ServersDepot Registered

    Joined:
    Dec 25, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    DataCenter Provider
    I have a problem sending mail to hotmail,yahoo,gmail, aol... all public mail servers i guess

    i get the following error when trying to deliver mail manually in queue manager

    LOG: MAIN
    cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1VvyRf-0000h6-Cr
    delivering 1VvyRf-0000h6-Cr
    Connecting to mailserver.com [w.x.y.z]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN
    mailserver.com [w.x.y.z] Connection timed out
    LOG: MAIN
    == user@mailserver.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out

    i have reverse ip setup for my host
    i have disabled csf, flushed ip tables
    still not able to send emails
    i would appreciate your help
     
    #1 ServersDepot, Dec 25, 2013
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,471
    Likes Received:
    1,216
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    It's possible the remote mail servers have blocked traffic from your IP address. Check with telnet to see if that's the case. EX:

    Code:
    telnet remote-mail-server.com 25
    Replace "remote-mail-server.com" with the hostname of the remote mail server you are attempting to send to.

    Thank you.
     
    #2 cPanelMichael, Dec 26, 2013
  3. ServersDepot

    ServersDepot Registered

    Joined:
    Dec 25, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    DataCenter Provider
    root@linux [~]# telnet mx3.hotmail.com 25
    Trying 65.55.37.120...
    telnet: connect to address 65.55.37.120: Connection timed out
    Trying 65.55.37.72...
    telnet: connect to address 65.55.37.72: Connection timed out
    ^C
    root@linux [~]# telnet my-other-box.com 25
    Trying a.b.c.d...
    Connected to my-other-box.com.
    Escape character is '^]'.
    220-unix.my-other-box.com ESMTP Exim 4.82 #2 Sun, 29 Dec 2013 13:03:09 +0200
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    ^]
    telnet>

    when i tried hotmail it timed out but when i tried my other server it returned a reply, this means my box has no problem?
     
    #3 ServersDepot, Dec 29, 2013
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,471
    Likes Received:
    1,216
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    It indicates that Hotmail is blocking email connections from your server. You may want to review their mail troubleshooting document:

    Windows Live Mail Troubleshooting

    Thank you.
     
    #4 cPanelMichael, Dec 30, 2013
  5. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Joined:
    Nov 3, 2007
    Messages:
    942
    Likes Received:
    0
    Trophy Points:
    66
    #5 crazyaboutlinux, Dec 31, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - Outgoing Email Problem
  1. Mostafuzur Rahman

    Outgoing email problem

    Mostafuzur Rahman, Nov 1, 2016, in forum: E-mail Discussions
    Replies:
    8
    Views:
    2,062
    SysSachin
    Nov 3, 2016
  2. DonaldMcGlinn

    cPanel version 64 temporarily stop ALL outgoing email.

    DonaldMcGlinn, Jul 23, 2017 at 9:59 PM, in forum: E-mail Discussions
    Replies:
    5
    Views:
    68
    cPanelMichael
    Jul 26, 2017 at 11:57 AM
  3. liamwestcoast

    Outgoing Email Spam Issue

    liamwestcoast, Jul 11, 2017, in forum: E-mail Discussions
    Replies:
    11
    Views:
    203
    liamwestcoast
    Jul 18, 2017
  4. jaheller

    cPanel API suspend_outgoing_email

    jaheller, May 31, 2017, in forum: cPanel Developers
    Replies:
    1
    Views:
    135
    cPanelMichael
    May 31, 2017
  5. Ali Hamra

    Outgoing email filter

    Ali Hamra, May 26, 2017, in forum: E-mail Discussions
    Replies:
    1
    Views:
    130
    cPanelMichael
    May 29, 2017

Share This Page