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Outgoing Email Problem

Discussion in 'E-mail Discussion' started by ServersDepot, Dec 25, 2013.

  1. ServersDepot

    ServersDepot Registered

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    I have a problem sending mail to hotmail,yahoo,gmail, aol... all public mail servers i guess

    i get the following error when trying to deliver mail manually in queue manager

    LOG: MAIN
    cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1VvyRf-0000h6-Cr
    delivering 1VvyRf-0000h6-Cr
    Connecting to mailserver.com [w.x.y.z]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN
    mailserver.com [w.x.y.z] Connection timed out
    LOG: MAIN
    == user@mailserver.com R=dkim_lookuphost T=dkim_remote_smtp defer (110): Connection timed out

    i have reverse ip setup for my host
    i have disabled csf, flushed ip tables
    still not able to send emails
    i would appreciate your help
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello :)

    It's possible the remote mail servers have blocked traffic from your IP address. Check with telnet to see if that's the case. EX:

    Code:
    telnet remote-mail-server.com 25
    Replace "remote-mail-server.com" with the hostname of the remote mail server you are attempting to send to.

    Thank you.
     
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  3. ServersDepot

    ServersDepot Registered

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    root@linux [~]# telnet mx3.hotmail.com 25
    Trying 65.55.37.120...
    telnet: connect to address 65.55.37.120: Connection timed out
    Trying 65.55.37.72...
    telnet: connect to address 65.55.37.72: Connection timed out
    ^C
    root@linux [~]# telnet my-other-box.com 25
    Trying a.b.c.d...
    Connected to my-other-box.com.
    Escape character is '^]'.
    220-unix.my-other-box.com ESMTP Exim 4.82 #2 Sun, 29 Dec 2013 13:03:09 +0200
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    ^]
    telnet>

    when i tried hotmail it timed out but when i tried my other server it returned a reply, this means my box has no problem?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    It indicates that Hotmail is blocking email connections from your server. You may want to review their mail troubleshooting document:

    Windows Live Mail Troubleshooting

    Thank you.
     
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  5. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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