Outgoing mail with attachment doesn't show in send folder

Operating System & Version
CENTOS 7.9
cPanel & WHM Version
96.0.14

aeragr

Member
Jun 27, 2014
5
1
53
cPanel Access Level
Reseller Owner
I'm sending you offers through a retail software. The e-mails contain an attachment and they are sent via SMTP.

The email is successfully sent but it doesn't show up in my sent folder while i can see in whm.


How can it show up in my send folder?
 

GOT

Get Proactive!
PartnerNOC
Apr 8, 2003
1,760
314
363
Chesapeake, VA
cPanel Access Level
DataCenter Provider
Sending via SMTP doesn't work that way. The reality is that your sent folder is maintained by your email client. So when you use webmail or Outlook, etc, when you send an email the email program itself sticks a copy in sent. But when you send via SMTP there is no mechanism there to place a copy in sent.

I don't really know a way to do what you want to do frankly.
 

GOT

Get Proactive!
PartnerNOC
Apr 8, 2003
1,760
314
363
Chesapeake, VA
cPanel Access Level
DataCenter Provider
In thinking about it, you could also CC yourself on those emails, and then create a filter that detects these emails based on subject or content and have the filter move the email to your sent folder. That could work.