Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Outgoing mails going to spam FOlder

Discussion in 'E-mail Discussions' started by Frenzio, Feb 15, 2017.

Tags:
  1. Frenzio

    Frenzio Member

    Joined:
    Jan 11, 2017
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Goa
    cPanel Access Level:
    Website Owner
    Hi

    can anyone help me with this issue.

    all my mails sent from cpanel(web mail) to gmail or any other server goes to spam folder .Please assist me with this issue

    Thankyou
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,766
    Likes Received:
    313
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
  3. Frenzio

    Frenzio Member

    Joined:
    Jan 11, 2017
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Goa
    cPanel Access Level:
    Website Owner
    I tried this but still emails going to spam folder
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
  5. Frenzio

    Frenzio Member

    Joined:
    Jan 11, 2017
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Goa
    cPanel Access Level:
    Website Owner
    hey i figured it out.The whole was the SMTP Restrictions In WHM that sent the mails to spam .The moment i disabled it all my mails started Going to inbox..

    Hopefully This should Help Someone.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    The SMTP Restrictions interface allows you to configure your server so that only the mail transport agent (MTA), Mailman mailing list software, and the root user can connect to remote SMTP servers. This will deny other users and services the ability to bypass your mail server to directly send mail, which is common practice for spammers.

    It should not result in your mail reaching the SPAM folder on a remote server. Have you verified the issue emerges again when enabling the option?

    Thank you.
     
Loading...

Share This Page