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Outgoing SPAM

Discussion in 'E-mail Discussions' started by Danr86, Mar 30, 2015.

  1. Danr86

    Danr86 Member

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    Hello

    First for all, thank you for your participation

    I have a Dedicated server in which I have some User (customers). One of my customers is sending Massive mail and think that this is the reason all the emails go to spam folder... What to do now?

    Any suggestions?

    Thank you
     
  2. 24x7ss

    24x7ss Well-Known Member

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    First of all enable SPF and DKIM for the domains for which mails are going to spam folder and then try again if still you are facing the issue then check if your mail server IP is blacklisted or not if it is blacklisted then you can change the mail routing IP of the server by adding server secondary IP in /etc/mailips file.

    Please note there is some format to add the IP in that file make sure you are using that format only.
     
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  3. Danr86

    Danr86 Member

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    Hello

    Thank you for your fast reply! About you said:

    1-Yes, SPF and DKIM is enable for all.
    2- no, it isn't Blacklisted.

    The ip of mail server is the same for all users, so think that we all are outgoing on spam folder.

    Can I apply the the solution you told me about changing mail routing IP? In case yes, is there any tutorial or guide to do it?

    Thank you
     
  4. 24x7ss

    24x7ss Well-Known Member

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    Hello,

    You can change the mail routing IP by editing below file:

    /etc/mailips

    Place below syntax in it:

    *: x.x.x.x

    replace x.x.x.x with your IP and save the file. Further, checking complete headers for email that landed in spambox would help too.
     
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  5. Danr86

    Danr86 Member

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    This is a great solution. Thank you very much! :)
     
  6. Danr86

    Danr86 Member

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    Thank you all!!! Very usefull!! :)
     
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